Tony Quinlan

Posts by Tony Quinlan

It’s the little things

by Tony Quinlan on May 10, 2007 12:00:00 PM

Organisational culture is an interesting thing.

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The challenge of communications?

by Tony Quinlan on Mar 7, 2007 11:00:00 AM

In the recent Euroblog 2007 survey, the following question/response combination was included:

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Scratch the gloss

by Tony Quinlan on Feb 21, 2007 8:45:00 AM

This is a great example of a number of crucial things in communications – authenticity, direct response, human face on organisational issues and responding to crises/cock-ups. It’s from David Neeleman, CEO of JetBlue Airways.

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Prague notes

by Tony Quinlan on Feb 15, 2007 9:30:00 PM

Speaking in Prague to UNICEF fundraisers from around the world, I referenced various things. As promised, here are the notes.

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Endless repeats

by Tony Quinlan on Feb 9, 2007 5:00:00 PM

Personnel Today are writing about a recent survey that blames middle managers for lost productivity, even putting a spurious figure of £220bn on the loss. This smacks to me of a lazy and particularly unhelpful PR exercise. (Given that it’s got coverage elsewhere, it’s worked in spread …

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Rule-breaking in government

by Tony Quinlan on Feb 8, 2007 6:30:00 PM

From the recent Demos email:

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Blinded by the lights

by Tony Quinlan on Feb 6, 2007 1:30:00 PM

Yesterday’s post on Malcolm Gladwell’s article on puzzles and mysteries prompted me to write about measurement. I recently chaired a Media Trust conference/seminar on public relations and one of the speakers talked at length on measuring PR results. [In fairness, he worked for a measu …

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Who’s the bad guy?

by Tony Quinlan on Feb 5, 2007 7:30:00 PM

Another interesting piece from Malcolm Gladwell in the New Yorker. "Open Secrets" uses the Enron story to talk about the difference between puzzles and mysteries, which fit beautifully into the Cognitive Edge complexity framework neatly. But there’s a further angle to the article that …

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Metaphor as indicator

by Tony Quinlan on Jan 11, 2007 9:00:00 PM

Catching up on some podcasts, I’m listening to SciPod – the New Scientist podcast from 20060908 last year. There’s a piece on the Macbeth effect – research around how physical cleanliness is related to morality. It’s from the University of Toronto’s Rotman School of Management. The st …

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Plus ca change...

by Tony Quinlan on Jan 10, 2007 11:45:00 AM

I came across this recently and laughed out loud.

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