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How Narrative Analysis Can Help To Improve Service Delivery In Healthcare
by Tony Quinlan on Oct 11, 2024 10:00:00 AM
The healthcare sector is on a continuous journey of improvement. For senior managers to understand how to enhance patient care and treatment outcomes, they need access and the ability to make sense of up-to-date and comprehensive information. However, traditional data collection metho …
Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker
by Tony Quinlan on Apr 12, 2019 10:23:00 AM
Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative research in providing that (in this case, using SenseMaker® software).
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