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Making sense of thousands of stories, suggestions or complaints
by Tony Quinlan on Aug 27, 2010 12:00:56 PM
Stories are fabulous things, but there's one thing about them that makes them a real bugger to work with. They're big, wordy and take time to read. And if you've got loads of them (or indeed anything over a couple of dozen) it's well-nigh impossible to see patterns in them or analyse …
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