Magic bullets and long-hauls
by Tony Quinlan on Aug 9, 2007 9:45:00 AM
Over the years, I’ve taken part in various personal development schemes and seminars. [I’d like to think with positive results, but I’ll let other people be the judge of that.] I’ve noticed that some friends and participants view these as the crux of transformations – and that if, mon …
It’s the little things
by Tony Quinlan on May 10, 2007 12:00:00 PM
Organisational culture is an interesting thing.
The challenge of communications?
by Tony Quinlan on Mar 7, 2007 11:00:00 AM
In the recent Euroblog 2007 survey, the following question/response combination was included:
Scratch the gloss
by Tony Quinlan on Feb 21, 2007 8:45:00 AM
This is a great example of a number of crucial things in communications – authenticity, direct response, human face on organisational issues and responding to crises/cock-ups. It’s from David Neeleman, CEO of JetBlue Airways.
Blinded by the lights
by Tony Quinlan on Feb 6, 2007 1:30:00 PM
Yesterday’s post on Malcolm Gladwell’s article on puzzles and mysteries prompted me to write about measurement. I recently chaired a Media Trust conference/seminar on public relations and one of the speakers talked at length on measuring PR results. [In fairness, he worked for a measu …
Metaphor as indicator
by Tony Quinlan on Jan 11, 2007 9:00:00 PM
Catching up on some podcasts, I’m listening to SciPod – the New Scientist podcast from 20060908 last year. There’s a piece on the Macbeth effect – research around how physical cleanliness is related to morality. It’s from the University of Toronto’s Rotman School of Management. The st …
Plus ca change...
by Tony Quinlan on Jan 10, 2007 11:45:00 AM
I came across this recently and laughed out loud.
Overkill, Overbore, Underachieve
by Tony Quinlan on Nov 24, 2006 3:00:00 PM
I was talking with a colleague recently about a project she was peripherally involved in. One of her clients is very command-and-control, by-the-numbers (mostly made up of engineers, maintenance men, manual workers) and is about to embark on a large-scale change communications project …
The Best Mission Statement in the World Ever
by Tony Quinlan on Nov 16, 2006 12:45:00 PM
I’ve made no secret of my general dislike of mission statements. The process of putting one together can be very powerful and help clarify many things, but as pieces of communication they generally stink.