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Get the story straight - Storytelling in Communications 1
by Tony Quinlan on Oct 26, 2010 5:00:58 PM
The opening gambit of more than one past client project has been "help us get our story straight". Sometimes it's just that - the general story - sometimes it's something specific: "help us get our customer story straight", "our story on leadership". It's an interesting starting point …
300 stories about leadership, and still collecting
by Tony Quinlan on Sep 9, 2010 5:02:57 PM
One of the main planks to our client approach is that, as part of each project, we work with willing people in the client organisation to give them the skills to continue the work long after we've left. There are two reasons for doing this that matter - an attitude of not creating a d …
Making sense of thousands of stories, suggestions or complaints
by Tony Quinlan on Aug 27, 2010 12:00:56 PM
Stories are fabulous things, but there's one thing about them that makes them a real bugger to work with. They're big, wordy and take time to read. And if you've got loads of them (or indeed anything over a couple of dozen) it's well-nigh impossible to see patterns in them or analyse …
Playing with SenseMakerTM
by Tony Quinlan on Oct 7, 2009 10:58:15 PM
On Monday this week, I spent the day with four smart people playing with Cognitive Edge's SenseMaker software and a collection of just over 1500 stories. What was most encouraging was that, up to that point, most of us had used it and looked at material and wondered why we didn't get …
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