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Blinded by the lights

by Tony Quinlan on Feb 6, 2007 1:30:00 PM

Yesterday’s post on Malcolm Gladwell’s article on puzzles and mysteries prompted me to write about measurement. I recently chaired a Media Trust conference/seminar on public relations and one of the speakers talked at length on measuring PR results. [In fairness, he worked for a measu …

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Topics: Organisational culture Complexity Communications Cognitive science

Who’s the bad guy?

by Tony Quinlan on Feb 5, 2007 7:30:00 PM

Another interesting piece from Malcolm Gladwell in the New Yorker. "Open Secrets" uses the Enron story to talk about the difference between puzzles and mysteries, which fit beautifully into the Cognitive Edge complexity framework neatly. But there’s a further angle to the article that …

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Topics: Narrative Complexity Cognitive science

Too Close to the Margin

by Tony Quinlan on Nov 15, 2006 11:12:00 AM

An interesting example from Computing of the drawbacks of going for maximum efficiency.

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Topics: Organisational culture Complexity

Data doesn’t do it

by Tony Quinlan on Nov 9, 2006 9:15:00 AM

I was asked recently for a peer-reviewed piece that demonstrates why stories are better at communicating than data.

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Topics: Organisational culture Narrative Complexity Communications Cognitive science

Achilles heels and body armour

by Tony Quinlan on Nov 3, 2006 4:26:00 PM

Earlier this week, I facilitated a conference session at which I’d also coached one of the in-house speakers. The speaker in question took one major step out of his comfort zone in finishing his speech on a different note.

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Topics: Organisational culture Complexity

The productivity argument

by Tony Quinlan on Jul 14, 2006 10:43:00 PM

Another one of the perennial surveys comes out in Personnel Today to announce how much productivity is costing UK businesses. And this one proclaims that training is the answer.

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Topics: Complexity

Coaches as well as campaigns

by Tony Quinlan on Jul 11, 2006 1:15:00 PM

We’re introducing something new to the Narrate portfolio, as a result of feedback from you. While many organisations want us to run full campaigns inhouse to implement change and improve culture, there are many who have the capability to do so themselves, but instead need ongoing coac …

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Topics: Culture Narrate news Complexity
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