Argh. When a helpful example is kept confidential
by Tony Quinlan on Nov 4, 2019 12:46:00 PM
No great thoughts today – the upcoming post on how not to restrict necessary feedback is drawing those for the moment.
Transforming organisations – slides from the Agile2019 workshop in DC
by Tony Quinlan on Aug 20, 2019 4:14:00 PM
A big thank you to everyone who came along to our workshop last week in Washington, DC. A whistle-stop hour-long session saw us sense-making – gathering about 80 experiences from people and signifying them on the walls (see the photos below), then visiting the Cynefin framework and ta …
Join Tony and Ken Power to hear about how to transform your organisation
by Tony Quinlan on May 9, 2019 10:56:00 AM
For three years, Narrate worked closely on a large-scale global organisation transformation programme with an in-house team led by Ken Power. As part of that programme, Tony ran in-house training courses on Cynefin and Complex Facilitation Techniques for dozens of in-house teams; desi …
Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker
by Tony Quinlan on Apr 12, 2019 10:23:00 AM
Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative research in providing that (in this case, using SenseMaker® software).
Reflections on developing a SenseMaker framework to understand company culture
by Tony Quinlan on Nov 5, 2018 10:32:06 AM
Two examples of SenseMaker triads for exploring company culture
The problem with employee surveys - the right answer or the true answer?
by Tony Quinlan on May 9, 2011 2:14:48 PM
Here's an interesting question - are you assuming that because people tell you the right answer that they believe in it?
Business approaches for "complex" problems
by Tony Quinlan on Mar 31, 2011 11:39:00 AM
With Andrew Moore at DAV Management, I've written a piece recently: "New approaches to 'big' problems". Edited with copy of the article, as it's no longer available from DAV Management.
Improving sales, employee engagement using stories - the masterclass
by Tony Quinlan on Feb 28, 2011 9:53:00 AM
Following the recent Pfizer case study, we've decided to run another masterclass - this time looking specifically at tools and techniques to apply narrative and storytelling in organisations.
Using stories to increase sales at Pfizer
by Tony Quinlan on Feb 11, 2011 1:04:42 PM
The secret's finally out - this project last year was with Pfizer. This month's Strategic Communications Management magazine features Pfizer Communications Director Nigel Edwards' case study on the overall project.
Drawing lines - where's yours? Where's your organisation's?
by Tony Quinlan on Dec 3, 2010 4:50:25 PM
One of the listservs I tune into had a fascinating conversation recently. Someone was asking advice about how to get in touch with staff who don't seem to read all-staff emails. It's not an uncommon problem and one of the assumptions is that they should read all their emails. Or at le …