---
title: Latest Blogs & Insights - Tony Quinlan (2)
description: News - Narrate (2)
---

[+44 (0) 7961 004203](tel:%20+44%207961%20004203) [contact@narrate.co.uk](mailto:contact@narrate.co.uk)

[+44 (0) 7961 004203](tel:+44%207961%20004203) [contact@narrate.co.uk](mailto:contact@narrate.co.uk)

<https://uk.linkedin.com/company/narrate-ltd> <https://x.com/Narrate_uk> <https://bsky.app/profile/tonyquinlan.bsky.social> <https://www.threads.net/@tquinlan>

<https://uk.linkedin.com/company/narrate-ltd> <https://x.com/Narrate_uk> [![BlueSky](https://www.tonyquinlan.com/hs-fs/hubfs/BlueSky.webp?width=313&height=313&name=BlueSky.webp)](https://bsky.app/profile/tonyquinlan.bsky.social) [![Threads](https://www.tonyquinlan.com/hs-fs/hubfs/Threads.webp?width=313&height=313&name=Threads.webp)](https://www.threads.net/@tquinlan)

[![Logo-Teal](https://www.tonyquinlan.com/hs-fs/hubfs/Logo-Teal.webp?width=177&height=80&name=Logo-Teal.webp "Logo-Teal")](https://www.tonyquinlan.com/)

[![Logo-Teal](https://www.tonyquinlan.com/hs-fs/hubfs/Logo-Teal.webp?width=177&height=80&name=Logo-Teal.webp "Logo-Teal")](https://www.tonyquinlan.com/)

- [Home](https://www.tonyquinlan.com)
- About
    - [About Me](https://www.tonyquinlan.com/about)
- Services
    - [Global Strategic Intelligence](https://www.tonyquinlan.com/global-strategic-intelligence)
    - [Strategic Advisor](https://www.tonyquinlan.com/strategic-advisor)
    - [Board Advisor](https://www.tonyquinlan.com/board-advisor)
    - [Keynote Speaking](https://www.tonyquinlan.com/keynote-speaking)
    - [Complexity Training](https://www.tonyquinlan.com/complexity-training)
    - [Complexity Coaching & Mentoring](https://www.tonyquinlan.com/complexity-coaching-mentoring)
    - [Unlocking Team Potential](https://www.tonyquinlan.com/unlocking-team-potential)
    - [Narrative Research](https://www.tonyquinlan.com/narrative-research)
    - [Sensemaker](https://www.tonyquinlan.com/how-sensemaker-works)
- Resources
    - [Case Studies](https://www.tonyquinlan.com/news/tag/case-study)
    - [Blog](https://www.tonyquinlan.com/news)
    - [Videos](https://www.tonyquinlan.com/videos)
    - [Knowledge Center](https://www.tonyquinlan.com/knowledge-center)

More results

[Contact Us](https://www.tonyquinlan.com/contact)

[Contact us](https://www.tonyquinlan.com/contact)

[Contact Us](https://www.tonyquinlan.com/contact)

- [Home](https://www.tonyquinlan.com)
- About
  
  
  
  
  
  
  
  
  
    - [About Me](https://www.tonyquinlan.com/about)
- Services
  
  
  
  
  
  
  
  
  
    - [Global Strategic Intelligence](https://www.tonyquinlan.com/global-strategic-intelligence)
    - [Strategic Advisor](https://www.tonyquinlan.com/strategic-advisor)
    - [Board Advisor](https://www.tonyquinlan.com/board-advisor)
    - [Keynote Speaking](https://www.tonyquinlan.com/keynote-speaking)
    - [Complexity Training](https://www.tonyquinlan.com/complexity-training)
    - [Complexity Coaching & Mentoring](https://www.tonyquinlan.com/complexity-coaching-mentoring)
    - [Unlocking Team Potential](https://www.tonyquinlan.com/unlocking-team-potential)
    - [Narrative Research](https://www.tonyquinlan.com/narrative-research)
    - [Sensemaker](https://www.tonyquinlan.com/how-sensemaker-works)
- Resources
  
  
  
  
  
  
  
  
  
    - [Case Studies](https://www.tonyquinlan.com/news/tag/case-study)
    - [Blog](https://www.tonyquinlan.com/news)
    - [Videos](https://www.tonyquinlan.com/videos)
    - [Knowledge Center](https://www.tonyquinlan.com/knowledge-center)

[Contact Us](https://www.hubspot.com/)

[+44 (0) 7961 004203](tel:+44%207961%20004203) [contact@narrate.co.uk](mailto:contact@narrate.co.uk)

<https://uk.linkedin.com/company/narrate-ltd> <https://x.com/tquinlan>

# All Topics

[All Topics](https://www.tonyquinlan.com/news)[Narrative](https://www.tonyquinlan.com/news/tag/narrative)[Organisational culture](https://www.tonyquinlan.com/news/tag/organisational-culture)[Communications](https://www.tonyquinlan.com/news/tag/communications)[Complexity](https://www.tonyquinlan.com/news/tag/complexity)[SenseMaker](https://www.tonyquinlan.com/news/tag/sensemaker)[Changing organisations](https://www.tonyquinlan.com/news/tag/change)[Cognitive Edge](https://www.tonyquinlan.com/news/tag/cognitive-edge)[Narrate news](https://www.tonyquinlan.com/news/tag/narrate-news)[narrative research](https://www.tonyquinlan.com/news/tag/narrative-research)[Cognitive science](https://www.tonyquinlan.com/news/tag/cognitive-science)[Tools and techniques](https://www.tonyquinlan.com/news/tag/tools-and-techniques)[Conference references](https://www.tonyquinlan.com/news/tag/conference-references)[Recommendations](https://www.tonyquinlan.com/news/tag/recommendations)[datespecific](https://www.tonyquinlan.com/news/tag/datespecific)[Leadership](https://www.tonyquinlan.com/news/tag/leadership)[Employee engagement](https://www.tonyquinlan.com/news/tag/employee-engagement)[Storytelling](https://www.tonyquinlan.com/news/tag/storytelling)[Culture](https://www.tonyquinlan.com/news/tag/culture)[Events](https://www.tonyquinlan.com/news/tag/events)[UNDP](https://www.tonyquinlan.com/news/tag/undp)[Cynefin](https://www.tonyquinlan.com/news/tag/cynefin)[hints and tips](https://www.tonyquinlan.com/news/tag/hints-and-tips)[internal communications](https://www.tonyquinlan.com/news/tag/internal-communications)[Engagement](https://www.tonyquinlan.com/news/tag/engagement)[culture change](https://www.tonyquinlan.com/news/tag/culture-change)[Knowledge](https://www.tonyquinlan.com/news/tag/knowledge)[M&E](https://www.tonyquinlan.com/news/tag/me)[Stories](https://www.tonyquinlan.com/news/tag/stories)[customer insight](https://www.tonyquinlan.com/news/tag/customer-insight)[tony quinlan](https://www.tonyquinlan.com/news/tag/tony-quinlan)[Branding](https://www.tonyquinlan.com/news/tag/branding)[Changing organisations](https://www.tonyquinlan.com/news/tag/changing-organisations)[Children of the World](https://www.tonyquinlan.com/news/tag/children-of-the-world)[Dave Snowden](https://www.tonyquinlan.com/news/tag/dave-snowden)[case study](https://www.tonyquinlan.com/news/tag/case-study)[corporate culture](https://www.tonyquinlan.com/news/tag/corporate-culture)[Courses](https://www.tonyquinlan.com/news/tag/courses)[GirlHub](https://www.tonyquinlan.com/news/tag/girlhub)[Medinge](https://www.tonyquinlan.com/news/tag/medinge)[Travel](https://www.tonyquinlan.com/news/tag/travel)[anecdote circles](https://www.tonyquinlan.com/news/tag/anecdote-circles)[development](https://www.tonyquinlan.com/news/tag/development)[knowledge management](https://www.tonyquinlan.com/news/tag/knowledge-management)[merger](https://www.tonyquinlan.com/news/tag/merger)[micro-narratives](https://www.tonyquinlan.com/news/tag/micro-narratives)[monitoring and evaluation](https://www.tonyquinlan.com/news/tag/monitoring-and-evaluation)[organisation culture](https://www.tonyquinlan.com/news/tag/organisation-culture)[presentations](https://www.tonyquinlan.com/news/tag/presentations)[Attitudes](https://www.tonyquinlan.com/news/tag/attitudes)[BRAC](https://www.tonyquinlan.com/news/tag/brac)[Bratislava](https://www.tonyquinlan.com/news/tag/bratislava)[Egypt](https://www.tonyquinlan.com/news/tag/egypt)[ILO](https://www.tonyquinlan.com/news/tag/ilo)[Narattive research](https://www.tonyquinlan.com/news/tag/narattive-research)[Roma](https://www.tonyquinlan.com/news/tag/roma)[Uncategorized](https://www.tonyquinlan.com/news/tag/uncategorized)[VECO](https://www.tonyquinlan.com/news/tag/veco)[citizen engagement](https://www.tonyquinlan.com/news/tag/citizen-engagement)[corporate values](https://www.tonyquinlan.com/news/tag/corporate-values)[counter-terrorism](https://www.tonyquinlan.com/news/tag/counter-terrorism)[customer satisfaction](https://www.tonyquinlan.com/news/tag/customer-satisfaction)[diversity](https://www.tonyquinlan.com/news/tag/diversity)[governance](https://www.tonyquinlan.com/news/tag/governance)[impact measurement](https://www.tonyquinlan.com/news/tag/impact-measurement)[innovation](https://www.tonyquinlan.com/news/tag/innovation)[masterclass](https://www.tonyquinlan.com/news/tag/masterclass)[melcrum](https://www.tonyquinlan.com/news/tag/melcrum)[monitoring](https://www.tonyquinlan.com/news/tag/monitoring)[narrate](https://www.tonyquinlan.com/news/tag/narrate)[navigating complexity](https://www.tonyquinlan.com/news/tag/navigating-complexity)[organisational storytelling](https://www.tonyquinlan.com/news/tag/organisational-storytelling)[research](https://www.tonyquinlan.com/news/tag/research)[sensemaker case study](https://www.tonyquinlan.com/news/tag/sensemaker-case-study)[sensemaking](https://www.tonyquinlan.com/news/tag/sensemaking)[social networks](https://www.tonyquinlan.com/news/tag/social-networks)[speaker](https://www.tonyquinlan.com/news/tag/speaker)[strategic narrative](https://www.tonyquinlan.com/news/tag/strategic-narrative)[strategy](https://www.tonyquinlan.com/news/tag/strategy)[workshops](https://www.tonyquinlan.com/news/tag/workshops)[2012 Olympics](https://www.tonyquinlan.com/news/tag/2012-olympics)[Adam Curtis](https://www.tonyquinlan.com/news/tag/adam-curtis)[Allders of Sutton](https://www.tonyquinlan.com/news/tag/allders-of-sutton)[Artificial Intelligence](https://www.tonyquinlan.com/news/tag/artificial-intelligence)[CASE](https://www.tonyquinlan.com/news/tag/case)[Cabinets and the Bomb](https://www.tonyquinlan.com/news/tag/cabinets-and-the-bomb)[Central Library](https://www.tonyquinlan.com/news/tag/central-library)[Chernobyl](https://www.tonyquinlan.com/news/tag/chernobyl)[Christmas](https://www.tonyquinlan.com/news/tag/christmas)[Complexity Training](https://www.tonyquinlan.com/news/tag/complexity-training)[Disaster relief](https://www.tonyquinlan.com/news/tag/disaster-relief)[Duncan Green](https://www.tonyquinlan.com/news/tag/duncan-green)[ESRC](https://www.tonyquinlan.com/news/tag/esrc)[Employee surveys](https://www.tonyquinlan.com/news/tag/employee-surveys)[European commission](https://www.tonyquinlan.com/news/tag/european-commission)[Fail-safe](https://www.tonyquinlan.com/news/tag/fail-safe)[Financial Times anecdote circles SenseMaker](https://www.tonyquinlan.com/news/tag/financial-times-anecdote-circles-sensemaker)[FlashForward](https://www.tonyquinlan.com/news/tag/flashforward)[Fragments of Impact](https://www.tonyquinlan.com/news/tag/fragments-of-impact)[Future Backwards](https://www.tonyquinlan.com/news/tag/future-backwards)[GRU](https://www.tonyquinlan.com/news/tag/gru)[Girl Research Unit](https://www.tonyquinlan.com/news/tag/girl-research-unit)[House of Lords](https://www.tonyquinlan.com/news/tag/house-of-lords)[Huffington Post](https://www.tonyquinlan.com/news/tag/huffington-post)[IQPC](https://www.tonyquinlan.com/news/tag/iqpc)[Jordan](https://www.tonyquinlan.com/news/tag/jordan)[Joshua Cooper Ramo](https://www.tonyquinlan.com/news/tag/joshua-cooper-ramo)[KM](https://www.tonyquinlan.com/news/tag/km)[KMUK2010](https://www.tonyquinlan.com/news/tag/kmuk2010)[Kharian and Box](https://www.tonyquinlan.com/news/tag/kharian-and-box)[LFI](https://www.tonyquinlan.com/news/tag/lfi)[LGComms](https://www.tonyquinlan.com/news/tag/lgcomms)[Lant Pritchett](https://www.tonyquinlan.com/news/tag/lant-pritchett)[Learning From Incidents](https://www.tonyquinlan.com/news/tag/learning-from-incidents)[Lords Speaker lecture](https://www.tonyquinlan.com/news/tag/lords-speaker-lecture)[MLF](https://www.tonyquinlan.com/news/tag/mlf)[MandE](https://www.tonyquinlan.com/news/tag/mande)[Montenegro](https://www.tonyquinlan.com/news/tag/montenegro)[Mosaic](https://www.tonyquinlan.com/news/tag/mosaic)[NHS](https://www.tonyquinlan.com/news/tag/nhs)[ODI](https://www.tonyquinlan.com/news/tag/odi)[OTI](https://www.tonyquinlan.com/news/tag/oti)[Owen Barder](https://www.tonyquinlan.com/news/tag/owen-barder)[PR](https://www.tonyquinlan.com/news/tag/pr)[Peter Hennessy](https://www.tonyquinlan.com/news/tag/peter-hennessy)[Pfizer](https://www.tonyquinlan.com/news/tag/pfizer)[Protected Areas](https://www.tonyquinlan.com/news/tag/protected-areas)[Rwanda](https://www.tonyquinlan.com/news/tag/rwanda)[SenseMaker® collector ipad app](https://www.tonyquinlan.com/news/tag/sensemaker-collector-ipad-app)[Serbia](https://www.tonyquinlan.com/news/tag/serbia)[Sir Michael Quinlan](https://www.tonyquinlan.com/news/tag/sir-michael-quinlan)[Slides](https://www.tonyquinlan.com/news/tag/slides)[Speaking](https://www.tonyquinlan.com/news/tag/speaking)[Sutton](https://www.tonyquinlan.com/news/tag/sutton)[TheStory](https://www.tonyquinlan.com/news/tag/thestory)[UK justice](https://www.tonyquinlan.com/news/tag/uk-justice)[USS vincennes](https://www.tonyquinlan.com/news/tag/uss-vincennes)[United Nations Development Programme](https://www.tonyquinlan.com/news/tag/united-nations-development-programme)[Washington storytelling](https://www.tonyquinlan.com/news/tag/washington-storytelling)[acquisition](https://www.tonyquinlan.com/news/tag/acquisition)[adaptive management](https://www.tonyquinlan.com/news/tag/adaptive-management)[afghanistan](https://www.tonyquinlan.com/news/tag/afghanistan)[aid and development](https://www.tonyquinlan.com/news/tag/aid-and-development)[al-qaeda](https://www.tonyquinlan.com/news/tag/al-qaeda)[algeria](https://www.tonyquinlan.com/news/tag/algeria)[all in the mind](https://www.tonyquinlan.com/news/tag/all-in-the-mind)[anthropology](https://www.tonyquinlan.com/news/tag/anthropology)[applications](https://www.tonyquinlan.com/news/tag/applications)[back-story](https://www.tonyquinlan.com/news/tag/back-story)[better for less](https://www.tonyquinlan.com/news/tag/better-for-less)[change communications](https://www.tonyquinlan.com/news/tag/change-communications)[change management](https://www.tonyquinlan.com/news/tag/change-management)[citizen experts](https://www.tonyquinlan.com/news/tag/citizen-experts)[communication](https://www.tonyquinlan.com/news/tag/communication)[communications research](https://www.tonyquinlan.com/news/tag/communications-research)[complaints](https://www.tonyquinlan.com/news/tag/complaints)[complex adaptive systems](https://www.tonyquinlan.com/news/tag/complex-adaptive-systems)[complex probes](https://www.tonyquinlan.com/news/tag/complex-probes)[conference](https://www.tonyquinlan.com/news/tag/conference)[conferences](https://www.tonyquinlan.com/news/tag/conferences)[conspiracy theories](https://www.tonyquinlan.com/news/tag/conspiracy-theories)[consultation](https://www.tonyquinlan.com/news/tag/consultation)[content management](https://www.tonyquinlan.com/news/tag/content-management)[counter narratives](https://www.tonyquinlan.com/news/tag/counter-narratives)[counter-insurgency](https://www.tonyquinlan.com/news/tag/counter-insurgency)[counter-narrative](https://www.tonyquinlan.com/news/tag/counter-narrative)[creativity](https://www.tonyquinlan.com/news/tag/creativity)[customer research](https://www.tonyquinlan.com/news/tag/customer-research)[deresiewicz](https://www.tonyquinlan.com/news/tag/deresiewicz)[deterrence](https://www.tonyquinlan.com/news/tag/deterrence)[dissent](https://www.tonyquinlan.com/news/tag/dissent)[downloads](https://www.tonyquinlan.com/news/tag/downloads)[education](https://www.tonyquinlan.com/news/tag/education)[employee](https://www.tonyquinlan.com/news/tag/employee)[ethical audit](https://www.tonyquinlan.com/news/tag/ethical-audit)[ethics](https://www.tonyquinlan.com/news/tag/ethics)[evaluation](https://www.tonyquinlan.com/news/tag/evaluation)[facilitation](https://www.tonyquinlan.com/news/tag/facilitation)[fast company](https://www.tonyquinlan.com/news/tag/fast-company)[feedback loops](https://www.tonyquinlan.com/news/tag/feedback-loops)[financial services](https://www.tonyquinlan.com/news/tag/financial-services)[financial times](https://www.tonyquinlan.com/news/tag/financial-times)[four yorkshiremen](https://www.tonyquinlan.com/news/tag/four-yorkshiremen)[gary klein](https://www.tonyquinlan.com/news/tag/gary-klein)[georgia](https://www.tonyquinlan.com/news/tag/georgia)[girl effect](https://www.tonyquinlan.com/news/tag/girl-effect)[girleffect](https://www.tonyquinlan.com/news/tag/girleffect)[giving voice](https://www.tonyquinlan.com/news/tag/giving-voice)[globalgiving](https://www.tonyquinlan.com/news/tag/globalgiving)[harnessing complexity](https://www.tonyquinlan.com/news/tag/harnessing-complexity)[impact evaluation](https://www.tonyquinlan.com/news/tag/impact-evaluation)[impact measures](https://www.tonyquinlan.com/news/tag/impact-measures)[information overload](https://www.tonyquinlan.com/news/tag/information-overload)[informatology](https://www.tonyquinlan.com/news/tag/informatology)[innovative communications](https://www.tonyquinlan.com/news/tag/innovative-communications)[john kay](https://www.tonyquinlan.com/news/tag/john-kay)[justice](https://www.tonyquinlan.com/news/tag/justice)[kcuk](https://www.tonyquinlan.com/news/tag/kcuk)[keynote](https://www.tonyquinlan.com/news/tag/keynote)[leadership recession communication](https://www.tonyquinlan.com/news/tag/leadership-recession-communication)[learning](https://www.tonyquinlan.com/news/tag/learning)[libraries](https://www.tonyquinlan.com/news/tag/libraries)[likert scale](https://www.tonyquinlan.com/news/tag/likert-scale)[lucifer effect](https://www.tonyquinlan.com/news/tag/lucifer-effect)[marketing](https://www.tonyquinlan.com/news/tag/marketing)[minimum level of failure](https://www.tonyquinlan.com/news/tag/minimum-level-of-failure)[narrative capture](https://www.tonyquinlan.com/news/tag/narrative-capture)[narrative sensemaker internal communications engag](https://www.tonyquinlan.com/news/tag/narrative-sensemaker-internal-communications-engag)[natasha mitchell](https://www.tonyquinlan.com/news/tag/natasha-mitchell)[new york times](https://www.tonyquinlan.com/news/tag/new-york-times)[newsletter](https://www.tonyquinlan.com/news/tag/newsletter)[obliquity](https://www.tonyquinlan.com/news/tag/obliquity)[organisation](https://www.tonyquinlan.com/news/tag/organisation)[organisational development](https://www.tonyquinlan.com/news/tag/organisational-development)[organisational memory](https://www.tonyquinlan.com/news/tag/organisational-memory)[organisational narrative](https://www.tonyquinlan.com/news/tag/organisational-narrative)[patterns](https://www.tonyquinlan.com/news/tag/patterns)[pilot projects](https://www.tonyquinlan.com/news/tag/pilot-projects)[placement](https://www.tonyquinlan.com/news/tag/placement)[policy-making](https://www.tonyquinlan.com/news/tag/policy-making)[population research](https://www.tonyquinlan.com/news/tag/population-research)[presentation](https://www.tonyquinlan.com/news/tag/presentation)[protocols of the elders of zion.](https://www.tonyquinlan.com/news/tag/protocols-of-the-elders-of-zion)[public policy](https://www.tonyquinlan.com/news/tag/public-policy)[public relations](https://www.tonyquinlan.com/news/tag/public-relations)[qualitative research](https://www.tonyquinlan.com/news/tag/qualitative-research)[quangos](https://www.tonyquinlan.com/news/tag/quangos)[relations](https://www.tonyquinlan.com/news/tag/relations)[reputation management](https://www.tonyquinlan.com/news/tag/reputation-management)[resilience](https://www.tonyquinlan.com/news/tag/resilience)[revenge](https://www.tonyquinlan.com/news/tag/revenge)[ritual dissent](https://www.tonyquinlan.com/news/tag/ritual-dissent)[road signs](https://www.tonyquinlan.com/news/tag/road-signs)[safe-fail](https://www.tonyquinlan.com/news/tag/safe-fail)[safe-to-fail experiments](https://www.tonyquinlan.com/news/tag/safe-to-fail-experiments)[sales improvement](https://www.tonyquinlan.com/news/tag/sales-improvement)[satisfaction](https://www.tonyquinlan.com/news/tag/satisfaction)[scaling](https://www.tonyquinlan.com/news/tag/scaling)[seminar](https://www.tonyquinlan.com/news/tag/seminar)[seth godin](https://www.tonyquinlan.com/news/tag/seth-godin)[social coherence](https://www.tonyquinlan.com/news/tag/social-coherence)[social cohesion](https://www.tonyquinlan.com/news/tag/social-cohesion)[solitude](https://www.tonyquinlan.com/news/tag/solitude)[stakeholder understanding](https://www.tonyquinlan.com/news/tag/stakeholder-understanding)[strategic communications management](https://www.tonyquinlan.com/news/tag/strategic-communications-management)[suggestion schemes](https://www.tonyquinlan.com/news/tag/suggestion-schemes)[surveys](https://www.tonyquinlan.com/news/tag/surveys)[survivorship bias](https://www.tonyquinlan.com/news/tag/survivorship-bias)[targets](https://www.tonyquinlan.com/news/tag/targets)[tbilisi](https://www.tonyquinlan.com/news/tag/tbilisi)[the future backwards](https://www.tonyquinlan.com/news/tag/the-future-backwards)

## [Understanding Company Culture As A Living System](https://www.tonyquinlan.com/news/culture-as-a-living-system)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Jul 31, 2025 12:30:00 PM

![Members of a team promoting positive work culture across their organisation.](https://d37oebn0w9ir6a.cloudfront.net/account_48397/understanding-culture-as-a-living-system_d8c0f20d2fa0eefe0b9a3bce34c9dd7e.jpg)

 You know that moment when you realise that your carefully planned culture initiative is being quietly undermined by the very people it's meant to help? Or when you see teams somehow pulling together brilliantly during a crisis, despite all your formal processes saying they shouldn't b …

[Read More](https://www.tonyquinlan.com/news/culture-as-a-living-system)

Topics: [Organisational culture](https://www.tonyquinlan.com/news/tag/organisational-culture) [corporate culture](https://www.tonyquinlan.com/news/tag/corporate-culture) [corporate values](https://www.tonyquinlan.com/news/tag/corporate-values)

## [Navigating Organisational Complexity: When Small Changes Create Profound Shifts](https://www.tonyquinlan.com/news/navigating-organisational-complexity)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Jul 30, 2025 12:30:00 PM

![A diverse group of professionals collaborating in a modern meeting room, representing a company working to foster a positive organisational culture within a complex structure.](https://d37oebn0w9ir6a.cloudfront.net/account_48397/navigating-organisational-complexity-when-small-changes-create-profound-shifts_a2b93d68086ced00583412d82120eb7e.jpg)

 You know those moments when everything at work feels impossibly tangled? When a straightforward project somehow spirals into a complex web of unexpected challenges, interdependencies, and unintended consequences? If you've experienced the frustration of watching a simple change ripple …

[Read More](https://www.tonyquinlan.com/news/navigating-organisational-complexity)

Topics: [Complexity](https://www.tonyquinlan.com/news/tag/complexity) [navigating complexity](https://www.tonyquinlan.com/news/tag/navigating-complexity) [Attitudes](https://www.tonyquinlan.com/news/tag/attitudes)

## [When Departments Don't Talk: Making Sense of Organisational Complexity](https://www.tonyquinlan.com/news/organisational-complexity)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Feb 28, 2025 12:30:00 PM

![Different departments in an organisation united as a result of solving complex issues within the business.  ](https://d37oebn0w9ir6a.cloudfront.net/account_48397/when-departments-dont-talk-making-sense-of-organisational-complexity_81a5ae559093aab9b93a117a6c914c98.jpg)

 Complex organisational issues rarely have.... no wait, let’s try that one again.

[Read More](https://www.tonyquinlan.com/news/organisational-complexity)

Topics: [Changing organisations](https://www.tonyquinlan.com/news/tag/changing-organisations) [Organisational culture](https://www.tonyquinlan.com/news/tag/organisational-culture) [corporate culture](https://www.tonyquinlan.com/news/tag/corporate-culture)

## [Emergent Behaviours (And Culture) Are Patterned But Not Predictable](https://www.tonyquinlan.com/news/emergent-behaviour)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Feb 25, 2025 12:30:00 PM

![A hand carrying a solution highlighting how emergent behaviour can develop and be addressed in the workplace. ](https://www.tonyquinlan.com/hubfs/Emergent-Behaviours-And-Culture-Are-Patterned-But-Not-Predictable.png)

 Most people crave predictability in their organisations. It’s a natural human instinct to want control and structure, and many believe that achieving this would simplify the challenges of leadership. We plan strategies, set goals, and create processes, all based on the assumption that …

[Read More](https://www.tonyquinlan.com/news/emergent-behaviour)

Topics: [Changing organisations](https://www.tonyquinlan.com/news/tag/changing-organisations) [culture change](https://www.tonyquinlan.com/news/tag/culture-change) [narrative research](https://www.tonyquinlan.com/news/tag/narrative-research)

## [Using Stories To Increase Sales At Pfizer](https://www.tonyquinlan.com/news/using-stories-to-increase-sales-at-pfizer-1)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Feb 21, 2025 11:49:27 AM

![](https://www.tonyquinlan.com/hubfs/AI-Generated%20Media/Images/about%20improving%20sales%20talking%20to%20salespeople%20selling%20drugs-1.jpeg)

 In late 2009, Pfizer's UK Primary Care regional office sought to enhance the performance of a mature medicine that, despite its own safety record, was affected by issues within its broader drug class. Recognising that sales representatives' confidence significantly influenced customer …

[Read More](https://www.tonyquinlan.com/news/using-stories-to-increase-sales-at-pfizer-1)

Topics: [case study](https://www.tonyquinlan.com/news/tag/case-study)

## [Why Is The Narrative Of Your Organisation Important?](https://www.tonyquinlan.com/news/business-narrative-research)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Jan 27, 2025 12:30:00 PM

![A diverse group of professionals in a team meeting, discussing ideas around a conference table in a collaborative setting that highlights the role of organisational narratives in shaping goals, fostering communication, and driving alignment.](https://d37oebn0w9ir6a.cloudfront.net/account_48397/why-is-the-narrative-of-your-organisation-important_074fe7f8d461e35bace9b7290ef469fe.jpg)

 I suspect most of us have sat through those earnest presentations about organisational culture and storytelling. You know the ones - they tend to feature stock photos of diverse teams gathered around whiteboards, all pointing enthusiastically at something just out of frame. (I've alwa …

[Read More](https://www.tonyquinlan.com/news/business-narrative-research)

Topics: [strategic narrative](https://www.tonyquinlan.com/news/tag/strategic-narrative) [Attitudes](https://www.tonyquinlan.com/news/tag/attitudes) [narrative research](https://www.tonyquinlan.com/news/tag/narrative-research)

## [Building Teams That Can Effectively Manage Conflict](https://www.tonyquinlan.com/news/building-teams-that-can-manage-conflict)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Nov 11, 2024 3:00:00 PM

![building-teams-that-can-manage-conflict](https://www.tonyquinlan.com/hubfs/building-teams-that-can-effectiv.webp)

 Conflict is just a part of working in any team. Whether it's a disagreement on strategy, a clash of personalities, or different ideas about tackling a project, conflicts are going to happen. But here's the thing—not all conflicts are bad. When handled right, they can actually help wit …

[Read More](https://www.tonyquinlan.com/news/building-teams-that-can-manage-conflict)

Topics: [Organisational culture](https://www.tonyquinlan.com/news/tag/organisational-culture)

## [How Narrative Analysis Can Help To Improve Service Delivery In Healthcare](https://www.tonyquinlan.com/news/narrative-analysis-in-healthcare)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Oct 11, 2024 10:00:00 AM

![narrative-analysis-in-healthcare](https://www.tonyquinlan.com/hubfs/how-narrative-analysis-can-help.webp)

 The healthcare sector is on a continuous journey of improvement. For senior managers to understand how to enhance patient care and treatment outcomes, they need access and the ability to make sense of up-to-date and comprehensive information. However, traditional data collection metho …

[Read More](https://www.tonyquinlan.com/news/narrative-analysis-in-healthcare)

Topics: [Narrative](https://www.tonyquinlan.com/news/tag/narrative) [Narattive research](https://www.tonyquinlan.com/news/tag/narattive-research)

## [Promoting Organisational Development: The Impact Of Narrative Research](https://www.tonyquinlan.com/news/promoting-organisational-development)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Sep 29, 2024 10:00:00 AM

![promoting-organisational-development](https://www.tonyquinlan.com/hubfs/promoting-organisational-develop.webp)

 Faced with a challenging economic landscape, many businesses seek ways to adapt, grow, and thrive. However, it’s difficult to do so without good, actionable information from key stakeholders. Narrative research has emerged as a powerful way to obtain and explore the stories and experi …

[Read More](https://www.tonyquinlan.com/news/promoting-organisational-development)

Topics: [Narrative](https://www.tonyquinlan.com/news/tag/narrative) [organisation culture](https://www.tonyquinlan.com/news/tag/organisation-culture) [Changing organisations](https://www.tonyquinlan.com/news/tag/change) [narrative research](https://www.tonyquinlan.com/news/tag/narrative-research)

## [Why Embracing Culture Change Can Help To Build Healthier Organisations](https://www.tonyquinlan.com/news/embracing-culture-change)

 by [**Tony Quinlan**](https://www.tonyquinlan.com/news/author/tony-quinlan) on Sep 9, 2024 10:00:00 AM

![embracing-culture-change](https://www.tonyquinlan.com/hubfs/why-embracing-culture-change-can.webp)

 Let’s talk about company culture.

[Read More](https://www.tonyquinlan.com/news/embracing-culture-change)

Topics: [Culture](https://www.tonyquinlan.com/news/tag/culture) [organisation culture](https://www.tonyquinlan.com/news/tag/organisation-culture) [Changing organisations](https://www.tonyquinlan.com/news/tag/change)

<https://www.tonyquinlan.com/news/page/1>[1](https://www.tonyquinlan.com/news/page/1)[2](https://www.tonyquinlan.com/news/page/2)[3](https://www.tonyquinlan.com/news/page/3)[4](https://www.tonyquinlan.com/news/page/4)[5](https://www.tonyquinlan.com/news/page/5)<https://www.tonyquinlan.com/news/page/3>

- Recent
- Topics
- Archive

Recent

Topics

- [Narrative (100)](https://www.tonyquinlan.com/news/tag/narrative)
- [Organisational culture (98)](https://www.tonyquinlan.com/news/tag/organisational-culture)
- [Communications (93)](https://www.tonyquinlan.com/news/tag/communications)
- [Complexity (79)](https://www.tonyquinlan.com/news/tag/complexity)
- [SenseMaker (78)](https://www.tonyquinlan.com/news/tag/sensemaker)
- [Changing organisations (42)](https://www.tonyquinlan.com/news/tag/change)
- [Cognitive Edge (37)](https://www.tonyquinlan.com/news/tag/cognitive-edge)
- [Narrate news (35)](https://www.tonyquinlan.com/news/tag/narrate-news)
- [narrative research (34)](https://www.tonyquinlan.com/news/tag/narrative-research)
- [Cognitive science (25)](https://www.tonyquinlan.com/news/tag/cognitive-science)
- [Tools and techniques (25)](https://www.tonyquinlan.com/news/tag/tools-and-techniques)
- [Conference references (24)](https://www.tonyquinlan.com/news/tag/conference-references)
- [Recommendations (20)](https://www.tonyquinlan.com/news/tag/recommendations)
- [datespecific (20)](https://www.tonyquinlan.com/news/tag/datespecific)
- [Leadership (18)](https://www.tonyquinlan.com/news/tag/leadership)
- [Employee engagement (16)](https://www.tonyquinlan.com/news/tag/employee-engagement)
- [Storytelling (15)](https://www.tonyquinlan.com/news/tag/storytelling)
- [Culture (13)](https://www.tonyquinlan.com/news/tag/culture)
- [Events (11)](https://www.tonyquinlan.com/news/tag/events)
- [UNDP (11)](https://www.tonyquinlan.com/news/tag/undp)
- [Cynefin (10)](https://www.tonyquinlan.com/news/tag/cynefin)
- [hints and tips (10)](https://www.tonyquinlan.com/news/tag/hints-and-tips)
- [internal communications (8)](https://www.tonyquinlan.com/news/tag/internal-communications)
- [Engagement (7)](https://www.tonyquinlan.com/news/tag/engagement)
- [culture change (7)](https://www.tonyquinlan.com/news/tag/culture-change)
- [Knowledge (6)](https://www.tonyquinlan.com/news/tag/knowledge)
- [M&E (6)](https://www.tonyquinlan.com/news/tag/me)
- [Stories (6)](https://www.tonyquinlan.com/news/tag/stories)
- [customer insight (6)](https://www.tonyquinlan.com/news/tag/customer-insight)
- [tony quinlan (6)](https://www.tonyquinlan.com/news/tag/tony-quinlan)
- [Branding (5)](https://www.tonyquinlan.com/news/tag/branding)
- [Changing organisations (5)](https://www.tonyquinlan.com/news/tag/changing-organisations)
- [Children of the World (4)](https://www.tonyquinlan.com/news/tag/children-of-the-world)
- [Dave Snowden (4)](https://www.tonyquinlan.com/news/tag/dave-snowden)
- [case study (4)](https://www.tonyquinlan.com/news/tag/case-study)
- [corporate culture (4)](https://www.tonyquinlan.com/news/tag/corporate-culture)
- [Courses (3)](https://www.tonyquinlan.com/news/tag/courses)
- [GirlHub (3)](https://www.tonyquinlan.com/news/tag/girlhub)
- [Medinge (3)](https://www.tonyquinlan.com/news/tag/medinge)
- [Travel (3)](https://www.tonyquinlan.com/news/tag/travel)
- [anecdote circles (3)](https://www.tonyquinlan.com/news/tag/anecdote-circles)
- [development (3)](https://www.tonyquinlan.com/news/tag/development)
- [knowledge management (3)](https://www.tonyquinlan.com/news/tag/knowledge-management)
- [merger (3)](https://www.tonyquinlan.com/news/tag/merger)
- [micro-narratives (3)](https://www.tonyquinlan.com/news/tag/micro-narratives)
- [monitoring and evaluation (3)](https://www.tonyquinlan.com/news/tag/monitoring-and-evaluation)
- [organisation culture (3)](https://www.tonyquinlan.com/news/tag/organisation-culture)
- [presentations (3)](https://www.tonyquinlan.com/news/tag/presentations)
- [Attitudes (2)](https://www.tonyquinlan.com/news/tag/attitudes)
- [BRAC (2)](https://www.tonyquinlan.com/news/tag/brac)
- [Bratislava (2)](https://www.tonyquinlan.com/news/tag/bratislava)
- [Egypt (2)](https://www.tonyquinlan.com/news/tag/egypt)
- [ILO (2)](https://www.tonyquinlan.com/news/tag/ilo)
- [Narattive research (2)](https://www.tonyquinlan.com/news/tag/narattive-research)
- [Roma (2)](https://www.tonyquinlan.com/news/tag/roma)
- [Uncategorized (2)](https://www.tonyquinlan.com/news/tag/uncategorized)
- [VECO (2)](https://www.tonyquinlan.com/news/tag/veco)
- [citizen engagement (2)](https://www.tonyquinlan.com/news/tag/citizen-engagement)
- [corporate values (2)](https://www.tonyquinlan.com/news/tag/corporate-values)
- [counter-terrorism (2)](https://www.tonyquinlan.com/news/tag/counter-terrorism)
- [customer satisfaction (2)](https://www.tonyquinlan.com/news/tag/customer-satisfaction)
- [diversity (2)](https://www.tonyquinlan.com/news/tag/diversity)
- [governance (2)](https://www.tonyquinlan.com/news/tag/governance)
- [impact measurement (2)](https://www.tonyquinlan.com/news/tag/impact-measurement)
- [innovation (2)](https://www.tonyquinlan.com/news/tag/innovation)
- [masterclass (2)](https://www.tonyquinlan.com/news/tag/masterclass)
- [melcrum (2)](https://www.tonyquinlan.com/news/tag/melcrum)
- [monitoring (2)](https://www.tonyquinlan.com/news/tag/monitoring)
- [narrate (2)](https://www.tonyquinlan.com/news/tag/narrate)
- [navigating complexity (2)](https://www.tonyquinlan.com/news/tag/navigating-complexity)
- [organisational storytelling (2)](https://www.tonyquinlan.com/news/tag/organisational-storytelling)
- [research (2)](https://www.tonyquinlan.com/news/tag/research)
- [sensemaker case study (2)](https://www.tonyquinlan.com/news/tag/sensemaker-case-study)
- [sensemaking (2)](https://www.tonyquinlan.com/news/tag/sensemaking)
- [social networks (2)](https://www.tonyquinlan.com/news/tag/social-networks)
- [speaker (2)](https://www.tonyquinlan.com/news/tag/speaker)
- [strategic narrative (2)](https://www.tonyquinlan.com/news/tag/strategic-narrative)
- [strategy (2)](https://www.tonyquinlan.com/news/tag/strategy)
- [workshops (2)](https://www.tonyquinlan.com/news/tag/workshops)
- [2012 Olympics (1)](https://www.tonyquinlan.com/news/tag/2012-olympics)
- [Adam Curtis (1)](https://www.tonyquinlan.com/news/tag/adam-curtis)
- [Allders of Sutton (1)](https://www.tonyquinlan.com/news/tag/allders-of-sutton)
- [Artificial Intelligence (1)](https://www.tonyquinlan.com/news/tag/artificial-intelligence)
- [CASE (1)](https://www.tonyquinlan.com/news/tag/case)
- [Cabinets and the Bomb (1)](https://www.tonyquinlan.com/news/tag/cabinets-and-the-bomb)
- [Central Library (1)](https://www.tonyquinlan.com/news/tag/central-library)
- [Chernobyl (1)](https://www.tonyquinlan.com/news/tag/chernobyl)
- [Christmas (1)](https://www.tonyquinlan.com/news/tag/christmas)
- [Complexity Training (1)](https://www.tonyquinlan.com/news/tag/complexity-training)
- [Disaster relief (1)](https://www.tonyquinlan.com/news/tag/disaster-relief)
- [Duncan Green (1)](https://www.tonyquinlan.com/news/tag/duncan-green)
- [ESRC (1)](https://www.tonyquinlan.com/news/tag/esrc)
- [Employee surveys (1)](https://www.tonyquinlan.com/news/tag/employee-surveys)
- [European commission (1)](https://www.tonyquinlan.com/news/tag/european-commission)
- [Fail-safe (1)](https://www.tonyquinlan.com/news/tag/fail-safe)
- [Financial Times anecdote circles SenseMaker (1)](https://www.tonyquinlan.com/news/tag/financial-times-anecdote-circles-sensemaker)
- [FlashForward (1)](https://www.tonyquinlan.com/news/tag/flashforward)
- [Fragments of Impact (1)](https://www.tonyquinlan.com/news/tag/fragments-of-impact)
- [Future Backwards (1)](https://www.tonyquinlan.com/news/tag/future-backwards)
- [GRU (1)](https://www.tonyquinlan.com/news/tag/gru)
- [Girl Research Unit (1)](https://www.tonyquinlan.com/news/tag/girl-research-unit)
- [House of Lords (1)](https://www.tonyquinlan.com/news/tag/house-of-lords)
- [Huffington Post (1)](https://www.tonyquinlan.com/news/tag/huffington-post)
- [IQPC (1)](https://www.tonyquinlan.com/news/tag/iqpc)
- [Jordan (1)](https://www.tonyquinlan.com/news/tag/jordan)
- [Joshua Cooper Ramo (1)](https://www.tonyquinlan.com/news/tag/joshua-cooper-ramo)
- [KM (1)](https://www.tonyquinlan.com/news/tag/km)
- [KMUK2010 (1)](https://www.tonyquinlan.com/news/tag/kmuk2010)
- [Kharian and Box (1)](https://www.tonyquinlan.com/news/tag/kharian-and-box)
- [LFI (1)](https://www.tonyquinlan.com/news/tag/lfi)
- [LGComms (1)](https://www.tonyquinlan.com/news/tag/lgcomms)
- [Lant Pritchett (1)](https://www.tonyquinlan.com/news/tag/lant-pritchett)
- [Learning From Incidents (1)](https://www.tonyquinlan.com/news/tag/learning-from-incidents)
- [Lords Speaker lecture (1)](https://www.tonyquinlan.com/news/tag/lords-speaker-lecture)
- [MLF (1)](https://www.tonyquinlan.com/news/tag/mlf)
- [MandE (1)](https://www.tonyquinlan.com/news/tag/mande)
- [Montenegro (1)](https://www.tonyquinlan.com/news/tag/montenegro)
- [Mosaic (1)](https://www.tonyquinlan.com/news/tag/mosaic)
- [NHS (1)](https://www.tonyquinlan.com/news/tag/nhs)
- [ODI (1)](https://www.tonyquinlan.com/news/tag/odi)
- [OTI (1)](https://www.tonyquinlan.com/news/tag/oti)
- [Owen Barder (1)](https://www.tonyquinlan.com/news/tag/owen-barder)
- [PR (1)](https://www.tonyquinlan.com/news/tag/pr)
- [Peter Hennessy (1)](https://www.tonyquinlan.com/news/tag/peter-hennessy)
- [Pfizer (1)](https://www.tonyquinlan.com/news/tag/pfizer)
- [Protected Areas (1)](https://www.tonyquinlan.com/news/tag/protected-areas)
- [Rwanda (1)](https://www.tonyquinlan.com/news/tag/rwanda)
- [SenseMaker® collector ipad app (1)](https://www.tonyquinlan.com/news/tag/sensemaker-collector-ipad-app)
- [Serbia (1)](https://www.tonyquinlan.com/news/tag/serbia)
- [Sir Michael Quinlan (1)](https://www.tonyquinlan.com/news/tag/sir-michael-quinlan)
- [Slides (1)](https://www.tonyquinlan.com/news/tag/slides)
- [Speaking (1)](https://www.tonyquinlan.com/news/tag/speaking)
- [Sutton (1)](https://www.tonyquinlan.com/news/tag/sutton)
- [TheStory (1)](https://www.tonyquinlan.com/news/tag/thestory)
- [UK justice (1)](https://www.tonyquinlan.com/news/tag/uk-justice)
- [USS vincennes (1)](https://www.tonyquinlan.com/news/tag/uss-vincennes)
- [United Nations Development Programme (1)](https://www.tonyquinlan.com/news/tag/united-nations-development-programme)
- [Washington storytelling (1)](https://www.tonyquinlan.com/news/tag/washington-storytelling)
- [acquisition (1)](https://www.tonyquinlan.com/news/tag/acquisition)
- [adaptive management (1)](https://www.tonyquinlan.com/news/tag/adaptive-management)
- [afghanistan (1)](https://www.tonyquinlan.com/news/tag/afghanistan)
- [aid and development (1)](https://www.tonyquinlan.com/news/tag/aid-and-development)
- [al-qaeda (1)](https://www.tonyquinlan.com/news/tag/al-qaeda)
- [algeria (1)](https://www.tonyquinlan.com/news/tag/algeria)
- [all in the mind (1)](https://www.tonyquinlan.com/news/tag/all-in-the-mind)
- [anthropology (1)](https://www.tonyquinlan.com/news/tag/anthropology)
- [applications (1)](https://www.tonyquinlan.com/news/tag/applications)
- [back-story (1)](https://www.tonyquinlan.com/news/tag/back-story)
- [better for less (1)](https://www.tonyquinlan.com/news/tag/better-for-less)
- [change communications (1)](https://www.tonyquinlan.com/news/tag/change-communications)
- [change management (1)](https://www.tonyquinlan.com/news/tag/change-management)
- [citizen experts (1)](https://www.tonyquinlan.com/news/tag/citizen-experts)
- [communication (1)](https://www.tonyquinlan.com/news/tag/communication)
- [communications research (1)](https://www.tonyquinlan.com/news/tag/communications-research)
- [complaints (1)](https://www.tonyquinlan.com/news/tag/complaints)
- [complex adaptive systems (1)](https://www.tonyquinlan.com/news/tag/complex-adaptive-systems)
- [complex probes (1)](https://www.tonyquinlan.com/news/tag/complex-probes)
- [conference (1)](https://www.tonyquinlan.com/news/tag/conference)
- [conferences (1)](https://www.tonyquinlan.com/news/tag/conferences)
- [conspiracy theories (1)](https://www.tonyquinlan.com/news/tag/conspiracy-theories)
- [consultation (1)](https://www.tonyquinlan.com/news/tag/consultation)
- [content management (1)](https://www.tonyquinlan.com/news/tag/content-management)
- [counter narratives (1)](https://www.tonyquinlan.com/news/tag/counter-narratives)
- [counter-insurgency (1)](https://www.tonyquinlan.com/news/tag/counter-insurgency)
- [counter-narrative (1)](https://www.tonyquinlan.com/news/tag/counter-narrative)
- [creativity (1)](https://www.tonyquinlan.com/news/tag/creativity)
- [customer research (1)](https://www.tonyquinlan.com/news/tag/customer-research)
- [deresiewicz (1)](https://www.tonyquinlan.com/news/tag/deresiewicz)
- [deterrence (1)](https://www.tonyquinlan.com/news/tag/deterrence)
- [dissent (1)](https://www.tonyquinlan.com/news/tag/dissent)
- [downloads (1)](https://www.tonyquinlan.com/news/tag/downloads)
- [education (1)](https://www.tonyquinlan.com/news/tag/education)
- [employee (1)](https://www.tonyquinlan.com/news/tag/employee)
- [ethical audit (1)](https://www.tonyquinlan.com/news/tag/ethical-audit)
- [ethics (1)](https://www.tonyquinlan.com/news/tag/ethics)
- [evaluation (1)](https://www.tonyquinlan.com/news/tag/evaluation)
- [facilitation (1)](https://www.tonyquinlan.com/news/tag/facilitation)
- [fast company (1)](https://www.tonyquinlan.com/news/tag/fast-company)
- [feedback loops (1)](https://www.tonyquinlan.com/news/tag/feedback-loops)
- [financial services (1)](https://www.tonyquinlan.com/news/tag/financial-services)
- [financial times (1)](https://www.tonyquinlan.com/news/tag/financial-times)
- [four yorkshiremen (1)](https://www.tonyquinlan.com/news/tag/four-yorkshiremen)
- [gary klein (1)](https://www.tonyquinlan.com/news/tag/gary-klein)
- [georgia (1)](https://www.tonyquinlan.com/news/tag/georgia)
- [girl effect (1)](https://www.tonyquinlan.com/news/tag/girl-effect)
- [girleffect (1)](https://www.tonyquinlan.com/news/tag/girleffect)
- [giving voice (1)](https://www.tonyquinlan.com/news/tag/giving-voice)
- [globalgiving (1)](https://www.tonyquinlan.com/news/tag/globalgiving)
- [harnessing complexity (1)](https://www.tonyquinlan.com/news/tag/harnessing-complexity)
- [impact evaluation (1)](https://www.tonyquinlan.com/news/tag/impact-evaluation)
- [impact measures (1)](https://www.tonyquinlan.com/news/tag/impact-measures)
- [information overload (1)](https://www.tonyquinlan.com/news/tag/information-overload)
- [informatology (1)](https://www.tonyquinlan.com/news/tag/informatology)
- [innovative communications (1)](https://www.tonyquinlan.com/news/tag/innovative-communications)
- [john kay (1)](https://www.tonyquinlan.com/news/tag/john-kay)
- [justice (1)](https://www.tonyquinlan.com/news/tag/justice)
- [kcuk (1)](https://www.tonyquinlan.com/news/tag/kcuk)
- [keynote (1)](https://www.tonyquinlan.com/news/tag/keynote)
- [leadership recession communication (1)](https://www.tonyquinlan.com/news/tag/leadership-recession-communication)
- [learning (1)](https://www.tonyquinlan.com/news/tag/learning)
- [libraries (1)](https://www.tonyquinlan.com/news/tag/libraries)
- [likert scale (1)](https://www.tonyquinlan.com/news/tag/likert-scale)
- [lucifer effect (1)](https://www.tonyquinlan.com/news/tag/lucifer-effect)
- [marketing (1)](https://www.tonyquinlan.com/news/tag/marketing)
- [minimum level of failure (1)](https://www.tonyquinlan.com/news/tag/minimum-level-of-failure)
- [narrative capture (1)](https://www.tonyquinlan.com/news/tag/narrative-capture)
- [narrative sensemaker internal communications engag (1)](https://www.tonyquinlan.com/news/tag/narrative-sensemaker-internal-communications-engag)
- [natasha mitchell (1)](https://www.tonyquinlan.com/news/tag/natasha-mitchell)
- [new york times (1)](https://www.tonyquinlan.com/news/tag/new-york-times)
- [newsletter (1)](https://www.tonyquinlan.com/news/tag/newsletter)
- [obliquity (1)](https://www.tonyquinlan.com/news/tag/obliquity)
- [organisation (1)](https://www.tonyquinlan.com/news/tag/organisation)
- [organisational development (1)](https://www.tonyquinlan.com/news/tag/organisational-development)
- [organisational memory (1)](https://www.tonyquinlan.com/news/tag/organisational-memory)
- [organisational narrative (1)](https://www.tonyquinlan.com/news/tag/organisational-narrative)
- [patterns (1)](https://www.tonyquinlan.com/news/tag/patterns)
- [pilot projects (1)](https://www.tonyquinlan.com/news/tag/pilot-projects)
- [placement (1)](https://www.tonyquinlan.com/news/tag/placement)
- [policy-making (1)](https://www.tonyquinlan.com/news/tag/policy-making)
- [population research (1)](https://www.tonyquinlan.com/news/tag/population-research)
- [presentation (1)](https://www.tonyquinlan.com/news/tag/presentation)
- [protocols of the elders of zion. (1)](https://www.tonyquinlan.com/news/tag/protocols-of-the-elders-of-zion)
- [public policy (1)](https://www.tonyquinlan.com/news/tag/public-policy)
- [public relations (1)](https://www.tonyquinlan.com/news/tag/public-relations)
- [qualitative research (1)](https://www.tonyquinlan.com/news/tag/qualitative-research)
- [quangos (1)](https://www.tonyquinlan.com/news/tag/quangos)
- [relations (1)](https://www.tonyquinlan.com/news/tag/relations)
- [reputation management (1)](https://www.tonyquinlan.com/news/tag/reputation-management)
- [resilience (1)](https://www.tonyquinlan.com/news/tag/resilience)
- [revenge (1)](https://www.tonyquinlan.com/news/tag/revenge)
- [ritual dissent (1)](https://www.tonyquinlan.com/news/tag/ritual-dissent)
- [road signs (1)](https://www.tonyquinlan.com/news/tag/road-signs)
- [safe-fail (1)](https://www.tonyquinlan.com/news/tag/safe-fail)
- [safe-to-fail experiments (1)](https://www.tonyquinlan.com/news/tag/safe-to-fail-experiments)
- [sales improvement (1)](https://www.tonyquinlan.com/news/tag/sales-improvement)
- [satisfaction (1)](https://www.tonyquinlan.com/news/tag/satisfaction)
- [scaling (1)](https://www.tonyquinlan.com/news/tag/scaling)
- [seminar (1)](https://www.tonyquinlan.com/news/tag/seminar)
- [seth godin (1)](https://www.tonyquinlan.com/news/tag/seth-godin)
- [social coherence (1)](https://www.tonyquinlan.com/news/tag/social-coherence)
- [social cohesion (1)](https://www.tonyquinlan.com/news/tag/social-cohesion)
- [solitude (1)](https://www.tonyquinlan.com/news/tag/solitude)
- [stakeholder understanding (1)](https://www.tonyquinlan.com/news/tag/stakeholder-understanding)
- [strategic communications management (1)](https://www.tonyquinlan.com/news/tag/strategic-communications-management)
- [suggestion schemes (1)](https://www.tonyquinlan.com/news/tag/suggestion-schemes)
- [surveys (1)](https://www.tonyquinlan.com/news/tag/surveys)
- [survivorship bias (1)](https://www.tonyquinlan.com/news/tag/survivorship-bias)
- [targets (1)](https://www.tonyquinlan.com/news/tag/targets)
- [tbilisi (1)](https://www.tonyquinlan.com/news/tag/tbilisi)
- [the future backwards (1)](https://www.tonyquinlan.com/news/tag/the-future-backwards)
- [tipping point (1)](https://www.tonyquinlan.com/news/tag/tipping-point)
- [training (1)](https://www.tonyquinlan.com/news/tag/training)
- [twitter (1)](https://www.tonyquinlan.com/news/tag/twitter)
- [upskilling (1)](https://www.tonyquinlan.com/news/tag/upskilling)
- [values (1)](https://www.tonyquinlan.com/news/tag/values)
- [video (1)](https://www.tonyquinlan.com/news/tag/video)
- [voices (1)](https://www.tonyquinlan.com/news/tag/voices)
- [weak links (1)](https://www.tonyquinlan.com/news/tag/weak-links)
- [zeno's paradox (1)](https://www.tonyquinlan.com/news/tag/zenos-paradox)

See all

Archive

- [February 2026 (2)](https://www.tonyquinlan.com/news/archive/2026/02)
- [January 2026 (2)](https://www.tonyquinlan.com/news/archive/2026/01)
- [December 2025 (1)](https://www.tonyquinlan.com/news/archive/2025/12)
- [October 2025 (1)](https://www.tonyquinlan.com/news/archive/2025/10)
- [September 2025 (1)](https://www.tonyquinlan.com/news/archive/2025/09)
- [August 2025 (3)](https://www.tonyquinlan.com/news/archive/2025/08)
- [July 2025 (2)](https://www.tonyquinlan.com/news/archive/2025/07)
- [February 2025 (3)](https://www.tonyquinlan.com/news/archive/2025/02)
- [January 2025 (1)](https://www.tonyquinlan.com/news/archive/2025/01)
- [November 2024 (1)](https://www.tonyquinlan.com/news/archive/2024/11)
- [October 2024 (1)](https://www.tonyquinlan.com/news/archive/2024/10)
- [September 2024 (2)](https://www.tonyquinlan.com/news/archive/2024/09)
- [March 2020 (1)](https://www.tonyquinlan.com/news/archive/2020/03)
- [November 2019 (1)](https://www.tonyquinlan.com/news/archive/2019/11)
- [August 2019 (1)](https://www.tonyquinlan.com/news/archive/2019/08)
- [May 2019 (2)](https://www.tonyquinlan.com/news/archive/2019/05)
- [April 2019 (1)](https://www.tonyquinlan.com/news/archive/2019/04)
- [November 2018 (2)](https://www.tonyquinlan.com/news/archive/2018/11)
- [May 2018 (2)](https://www.tonyquinlan.com/news/archive/2018/05)
- [March 2018 (1)](https://www.tonyquinlan.com/news/archive/2018/03)
- [February 2018 (1)](https://www.tonyquinlan.com/news/archive/2018/02)
- [November 2017 (1)](https://www.tonyquinlan.com/news/archive/2017/11)
- [October 2017 (2)](https://www.tonyquinlan.com/news/archive/2017/10)
- [September 2017 (1)](https://www.tonyquinlan.com/news/archive/2017/09)
- [August 2017 (1)](https://www.tonyquinlan.com/news/archive/2017/08)
- [July 2017 (1)](https://www.tonyquinlan.com/news/archive/2017/07)
- [March 2016 (1)](https://www.tonyquinlan.com/news/archive/2016/03)
- [February 2016 (1)](https://www.tonyquinlan.com/news/archive/2016/02)
- [January 2016 (1)](https://www.tonyquinlan.com/news/archive/2016/01)
- [July 2015 (3)](https://www.tonyquinlan.com/news/archive/2015/07)
- [May 2015 (1)](https://www.tonyquinlan.com/news/archive/2015/05)
- [March 2015 (2)](https://www.tonyquinlan.com/news/archive/2015/03)
- [February 2015 (1)](https://www.tonyquinlan.com/news/archive/2015/02)
- [December 2014 (1)](https://www.tonyquinlan.com/news/archive/2014/12)
- [November 2014 (1)](https://www.tonyquinlan.com/news/archive/2014/11)
- [September 2014 (3)](https://www.tonyquinlan.com/news/archive/2014/09)
- [August 2014 (1)](https://www.tonyquinlan.com/news/archive/2014/08)
- [July 2014 (2)](https://www.tonyquinlan.com/news/archive/2014/07)
- [June 2014 (6)](https://www.tonyquinlan.com/news/archive/2014/06)
- [May 2014 (3)](https://www.tonyquinlan.com/news/archive/2014/05)
- [April 2014 (3)](https://www.tonyquinlan.com/news/archive/2014/04)
- [March 2014 (5)](https://www.tonyquinlan.com/news/archive/2014/03)
- [January 2014 (4)](https://www.tonyquinlan.com/news/archive/2014/01)
- [December 2013 (2)](https://www.tonyquinlan.com/news/archive/2013/12)
- [October 2013 (1)](https://www.tonyquinlan.com/news/archive/2013/10)
- [August 2013 (1)](https://www.tonyquinlan.com/news/archive/2013/08)
- [June 2013 (1)](https://www.tonyquinlan.com/news/archive/2013/06)
- [May 2013 (1)](https://www.tonyquinlan.com/news/archive/2013/05)
- [March 2013 (1)](https://www.tonyquinlan.com/news/archive/2013/03)
- [January 2013 (2)](https://www.tonyquinlan.com/news/archive/2013/01)
- [November 2012 (2)](https://www.tonyquinlan.com/news/archive/2012/11)
- [October 2012 (4)](https://www.tonyquinlan.com/news/archive/2012/10)
- [September 2012 (3)](https://www.tonyquinlan.com/news/archive/2012/09)
- [November 2011 (3)](https://www.tonyquinlan.com/news/archive/2011/11)
- [August 2011 (1)](https://www.tonyquinlan.com/news/archive/2011/08)
- [July 2011 (1)](https://www.tonyquinlan.com/news/archive/2011/07)
- [May 2011 (4)](https://www.tonyquinlan.com/news/archive/2011/05)
- [April 2011 (3)](https://www.tonyquinlan.com/news/archive/2011/04)
- [March 2011 (4)](https://www.tonyquinlan.com/news/archive/2011/03)
- [February 2011 (8)](https://www.tonyquinlan.com/news/archive/2011/02)
- [January 2011 (8)](https://www.tonyquinlan.com/news/archive/2011/01)
- [December 2010 (2)](https://www.tonyquinlan.com/news/archive/2010/12)
- [November 2010 (5)](https://www.tonyquinlan.com/news/archive/2010/11)
- [October 2010 (8)](https://www.tonyquinlan.com/news/archive/2010/10)
- [September 2010 (5)](https://www.tonyquinlan.com/news/archive/2010/09)
- [August 2010 (2)](https://www.tonyquinlan.com/news/archive/2010/08)
- [June 2010 (1)](https://www.tonyquinlan.com/news/archive/2010/06)
- [April 2010 (2)](https://www.tonyquinlan.com/news/archive/2010/04)
- [January 2010 (1)](https://www.tonyquinlan.com/news/archive/2010/01)
- [December 2009 (2)](https://www.tonyquinlan.com/news/archive/2009/12)
- [November 2009 (4)](https://www.tonyquinlan.com/news/archive/2009/11)
- [October 2009 (1)](https://www.tonyquinlan.com/news/archive/2009/10)
- [January 2009 (1)](https://www.tonyquinlan.com/news/archive/2009/01)
- [July 2008 (4)](https://www.tonyquinlan.com/news/archive/2008/07)
- [June 2008 (1)](https://www.tonyquinlan.com/news/archive/2008/06)
- [March 2008 (2)](https://www.tonyquinlan.com/news/archive/2008/03)
- [January 2008 (3)](https://www.tonyquinlan.com/news/archive/2008/01)
- [November 2007 (4)](https://www.tonyquinlan.com/news/archive/2007/11)
- [October 2007 (1)](https://www.tonyquinlan.com/news/archive/2007/10)
- [September 2007 (1)](https://www.tonyquinlan.com/news/archive/2007/09)
- [August 2007 (4)](https://www.tonyquinlan.com/news/archive/2007/08)
- [May 2007 (3)](https://www.tonyquinlan.com/news/archive/2007/05)
- [March 2007 (1)](https://www.tonyquinlan.com/news/archive/2007/03)
- [February 2007 (6)](https://www.tonyquinlan.com/news/archive/2007/02)
- [January 2007 (3)](https://www.tonyquinlan.com/news/archive/2007/01)
- [November 2006 (7)](https://www.tonyquinlan.com/news/archive/2006/11)
- [October 2006 (8)](https://www.tonyquinlan.com/news/archive/2006/10)
- [September 2006 (2)](https://www.tonyquinlan.com/news/archive/2006/09)
- [August 2006 (5)](https://www.tonyquinlan.com/news/archive/2006/08)
- [July 2006 (13)](https://www.tonyquinlan.com/news/archive/2006/07)

See all

### Subscribe by email

[![Logo-Teal](https://www.tonyquinlan.com/hs-fs/hubfs/Logo-Teal.webp?width=221&height=100&name=Logo-Teal.webp "Logo-Teal")](https://narrate.co.uk/)

UK tel:        [+44 7961 004203](tel:%20+44%207961%20004203)  
Email:         [contact@narrate.co.uk](mailto:contact@narrate.co.uk)

VAT Number: FR02922132857

Company Number: 922132857

About

- [Home](https://www.tonyquinlan.com)
- [About Us](https://www.tonyquinlan.com/about)
- [Contact Us](https://www.tonyquinlan.com/contact)

Services

- [Keynote Speaking](https://www.tonyquinlan.com/keynote-speaking)
- [Complexity Training](https://www.tonyquinlan.com/complexity-training)
- [Complexity Coaching & Mentoring](https://www.tonyquinlan.com/complexity-coaching-mentoring)
- [Improving Team Dynamics](https://www.tonyquinlan.com/unlocking-team-potential)
- [Narrative Research](https://www.tonyquinlan.com/narrative-research)

Resources

- [Case Studies](https://blog.narrate.co.uk/news/tag/case-study)
- [Blog](https://www.tonyquinlan.com/news)
- [Videos](https://www.tonyquinlan.com/videos)
- [Knowledge Center](https://www.tonyquinlan.com/knowledge-center)
- [Moving Forward In Complex Times](https://www.tonyquinlan.com/getting-unstuck-as-a-leader-guide)

Copyright © 2026 Narrate SARL, Designed by [JDR Group](https://www.jdrgroup.co.uk)

![](https://px.ads.linkedin.com/collect/?pid=8237556&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "alternateName" : "Tony Quinlan",
  "contactPoint" : {
    "@type" : "ContactPoint",
    "areaServed" : "GB",
    "availableLanguage" : "en",
    "contactType" : "customer service",
    "telephone" : "01234 975921"
  },
  "logo" : "https://www.tonyquinlan.com/hs-fs/hubfs/Logo-White-2.webp",
  "name" : "Tony Quinlan",
  "sameAs" : [ "https://uk.linkedin.com/company/tony-quinlan", "https://x.com/Narrate_uk", "https://bsky.app/profile/tonyquinlan.bsky.social", "https://www.threads.com/@tquinlan" ],
  "url" : "https://www.tonyquinlan.com/"
}
```