How Narrative Analysis Can Help To Improve Service Delivery In Healthcare

by Tony Quinlan on Oct 11, 2024 10:00:00 AM

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The healthcare sector is on a continuous journey of improvement. For senior managers to understand how to enhance patient care and treatment outcomes, they need access and the ability to make sense of up-to-date and comprehensive information. However, traditional data collection metho …

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Promoting Organisational Development: The Impact Of Narrative Research

by Tony Quinlan on Sep 29, 2024 10:00:00 AM

promoting-organisational-development

Faced with a challenging economic landscape, many businesses seek ways to adapt, grow, and thrive. However, it’s difficult to do so without good, actionable information from key stakeholders. Narrative research has emerged as a powerful way to obtain and explore the stories and experi …

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Why Embracing Culture Change Can Help To Build Healthier Organisations

by Tony Quinlan on Sep 9, 2024 10:00:00 AM

embracing-culture-change

Let’s talk about company culture.

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Is winter coming? A serious problem

by Tony Quinlan on Mar 11, 2020 3:42:00 PM

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On the flight back from the Cultivating Leadership gathering, I finally watched Parasite. At one point, a ferocious rainstorm hits the city in which it takes place, and one of the members of a wealthy family comments on what a relief it is to have rain and how good it is for the garde …

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Argh. When a helpful example is kept confidential

by Tony Quinlan on Nov 4, 2019 12:46:00 PM

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No great thoughts today – the upcoming post on how not to restrict necessary feedback is drawing those for the moment.

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Transforming organisations – slides from the Agile2019 workshop in DC

by Tony Quinlan on Aug 20, 2019 4:14:00 PM

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A big thank you to everyone who came along to our workshop last week in Washington, DC. A whistle-stop hour-long session saw us sense-making – gathering about 80 experiences from people and signifying them on the walls (see the photos below), then visiting the Cynefin framework and ta …

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Join Tony and Ken Power to hear about how to transform your organisation

by Tony Quinlan on May 9, 2019 10:56:00 AM

join-tony-and-ken-power-to-hear-about-how-to-transform-your-organisation

For three years, Narrate worked closely on a large-scale global organisation transformation programme with an in-house team led by Ken Power. As part of that programme, Tony ran in-house training courses on Cynefin and Complex Facilitation Techniques for dozens of in-house teams; desi …

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Using SenseMaker to evaluate Sustainable Livelihoods programmes in Jordan

by Tony Quinlan on May 7, 2019 10:45:00 AM

using-sensemaker-to-evaluate-sustainable-livelihoods-programmes-in-jordan

It’s been long overdue, but I was reminded the other day that in November 2017, I presented at the annual conference for the American Evaluation Association in Washington DC on our use of SenseMaker for UNDP Jordan. [For sensitivity reasons (the project was not yet complete at that po …

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Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker

by Tony Quinlan on Apr 12, 2019 10:23:00 AM

digital-leadership-agile-transformation-an-introduction-to-narrative-research-and-sensemaker

Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative research in providing that (in this case, using SenseMaker® software).

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Narrate at the UN Data Literacy workshop, November 2018

by Tony Quinlan on Nov 16, 2018 5:07:18 PM

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Our CEO and Chief Storyteller, Tony Quinlan, spoke on Thursday 15th November 2018 at the Bangkok workshop on UN Data Literacy. Talking about using ethnography in-field, he discussed projects we’ve undertaken with Cognitive Edge’s SenseMaker tools. His slides from the conference are do …

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