By the numbers

by Tony Quinlan on Aug 8, 2007 3:25:00 PM

A longer post on the impossibility of magic bullets in organisational cultures is in preparation, but having just spotted this, it was too good to ignore…

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Topics: Complexity

Consultants are doing it for themselves

by Tony Quinlan on May 25, 2007 4:45:00 PM

Consultants are doing it for themselves

Another great masterclass – and thanks to Rachel at Ark Group for moving us from the Lower Ground conference room to the 12th floor suite with these stunning views. Hover message Hover message

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Topics: Knowledge

Internal communications conference references

by Tony Quinlan on May 11, 2007 3:30:00 PM

As promised, here are the various references from yesterday’s presentation at the internal communications conference:

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It’s the little things

by Tony Quinlan on May 10, 2007 12:00:00 PM

Organisational culture is an interesting thing.

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The challenge of communications?

by Tony Quinlan on Mar 7, 2007 11:00:00 AM

In the recent Euroblog 2007 survey, the following question/response combination was included:

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Scratch the gloss

by Tony Quinlan on Feb 21, 2007 8:45:00 AM

This is a great example of a number of crucial things in communications – authenticity, direct response, human face on organisational issues and responding to crises/cock-ups. It’s from David Neeleman, CEO of JetBlue Airways.

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Prague notes

by Tony Quinlan on Feb 15, 2007 9:30:00 PM

Speaking in Prague to UNICEF fundraisers from around the world, I referenced various things. As promised, here are the notes.

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Endless repeats

by Tony Quinlan on Feb 9, 2007 5:00:00 PM

Personnel Today are writing about a recent survey that blames middle managers for lost productivity, even putting a spurious figure of £220bn on the loss. This smacks to me of a lazy and particularly unhelpful PR exercise. (Given that it’s got coverage elsewhere, it’s worked in spread …

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Rule-breaking in government

by Tony Quinlan on Feb 8, 2007 6:30:00 PM

From the recent Demos email:

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Blinded by the lights

by Tony Quinlan on Feb 6, 2007 1:30:00 PM

Yesterday’s post on Malcolm Gladwell’s article on puzzles and mysteries prompted me to write about measurement. I recently chaired a Media Trust conference/seminar on public relations and one of the speakers talked at length on measuring PR results. [In fairness, he worked for a measu …

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